The smoked fish breakfast was a delightful surprise! Plus, the spacious room with a private onsen made it pure bliss. Shoutout to Natsuki for her attentive service during our meals. she truly elevated our experience.

The room was very spacious, featuring a

charming traditional tatami area. The hospitality was exceptional, with staff facilitating luggage transfers to and from train stations, which enhanced our sightseeing experience. However, the outdoor onsen could benefit from adjustable temperatures for more comfort.

The in-room onsen provided a unique relaxation experience.

100% recommend for a stopover

Spacious room, beautiful design, featuring amazing amenities in the lobby and a convenient location near attractions, making it easy to explore the city after a great night’s sleep.

Couldn't find any faults at all.

The private onsen was always filled with water, providing a relaxing experience. The suite offered a unique tatami area that added to the traditional ambiance.

The room overlooked other properties, making it awkward to enjoy the open-air bath without clothes. The cannot-alter hot water in the onsen made it less comfortable, and the breakfast lacked variety, especially if you opted for Western-style. There were also cleanliness issues with the shower heads.

The room was massive with stunning Japanese design and the outdoor onsen had a breathtaking view. Dinner and breakfast were exquisite, but I wished the onsen had adjustable temperatures.

great experience but minor improvements needed

The room we booked was spacious and clean, making it a comfortable stay. The private onsen provided an incredible way to unwind, adding a unique touch to our experience. The view of the mountains was breathtaking, enhancing our relaxation. The staff, especially Natsuki, made us feel valued with their attentive service and genuine kindness.

Some breakfast options lacked variety, particularly for Western-style dishes.

my stay at gen hakone gora was amazing! the room was massive and stylish, featuring a private onsen with stunning views. the meals were fantastic, especially breakfast, and the staff's kindness made my relaxing break even better.

the onsen temperature control could be improved.

the staff here genuinely went above and beyond, making you feel welcomed, and the in-room dining was delightful with exceptional breakfast options. the scenic views complemented the luxurious private hot spring experience, making relaxation unforgettable.

liked everything, but the onsen temperature control could improve. 🙂

The room was super spacious and clean, with a fantastic private onsen that was a total highlight. It felt peaceful, and the bed was really comfortable. We also loved the view! Totally had everything we needed for a relaxing stay. The decor was nice too, adding to the vibe.

A Relaxing Getaway with Room for Improvement

The spacious suite offered a peaceful escape, complemented by a beautiful open-air bath. While the breakfast was delightful, sharing full details about services would have enhanced the experience. For relaxation, inquire beforehand about massage options to avoid surprises during your stay.